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Frequently Asked Questions
Contact Information:
US Main Office: 1-877-684-2010
Mailing Address: PO BOX 44980 Tacoma WA 98448
Email address: info@ministries-united.org
Product Return Policy
This ministry believes in offering the Very Best ...Value, Quality and Selection and stand 100% behind the products that you receive from us.
We offer products for purchase and may also offer products (i.e. books, DVDs, CDs, etc.) as a "thank you" for your donation. We have established the following return policy to replace defective products or products that were sent to you in error.
Refunds or exchanges can be made within 30 days* from the date of receipt of item. If you have a defective item or wish to exchange an item within this time frame please contact us at 1-877-684-2010.
Privacy Policy
Ministries United International (MUI) is a Christian, nonprofit organization committed to excellence, integrity, security and privacy of your personal information. Our mission is to earn and build your trust and confidence by upholding a high standard concerning principles of disclosure and informed consent. This Privacy Policy is provided to inform you of the ways we gather and use information on www.ministries-united.org ("Website"). This Privacy Policy does not apply to any websites/web pages "linked" to this Website, and MUI is not responsible for the privacy policies or the content of such other websites.
Awareness
MUI provides this online privacy policy to inform you of the way your information is collected and used as well as to make you aware of our security practices. We also provide you with the opportunity to remove your name from our postal mailing list, if you desire to do so.
Anonymous Information defined
Anonymous information cannot be traced back to a specific individual. Our web servers automatically record the IP address (the general location where the user is logged) of each visitor to this Website and tracks how many people visit our Website. We use this type of anonymous information to administer our Website more effectively, personalize this Website for you, and gain general information about the backgrounds and sources of visitors.
Personal Information defined
Personal information identifies who you are. This is information that you personally and voluntarily provide as a result of a prompt on the Website. Such information includes, but is not limited to, your name, postal address, phone number, and email address. In the case of information provided to the America section of the Website (such as date of birth, marital status, gender, demographic, and other information), this data is handled by a third party. Credit card numbers may also be collected when online transactions occur through our Website. Following is a list of ways that MUI collects personal information from this Website.
HOW THE INFORMATION IS USED
We may use your information to complete a transaction, issue you an income tax receipt for a donation, or personalize our Web site for you. If you so desire, we may also use this information to update you on ministry projects and activities. Credit card numbers are used only for donation or payment processing and are not retained for any other purposes. We also provide you the opportunity to remove your name from our postal mailing list, if you desire to do so. Please review the corresponding section of this privacy policy below.
NO SHARING OF PERSONAL INFORMATION
MUI never sells, rents, leases or exchanges your personal information with other organizations, except in response to subpoenas, court orders, or privacy processes, or to establish and/or exercise our legal rights. MUI assures you that the identity of all who contact us through this Web site will be kept confidential. when an online transaction occurs that involves the shipment of a package, we will provide an email address to our shipping provider (UPS) for tracking purposes only.
Online Registration of Our Partners
When an individual becomes a partner with MUI, certain information is collected to allow us to provide you with the highest degree of excellent service. The information collected in our online registration may include, but is not limited to, your name, postal address, phone number, email address, and other demographic information. In the case of information provided to the America section of the Website (such as date of birth, marital status, gender, demographic, and other information), this data is handled by a third party. Please be aware that we value your privacy, and your registration information is protected by password for your privacy and security. Unless you "opt out," we may use the information you voluntarily provide to send you additional literature about MUI events and resources.
Online Transactions
When you desire to purchase resources from our Website or make a donation, certain information is necessary to allow us to ship your order to you as quickly and efficiently as possible or process your online donation. The information collected in an online transaction may include, but is not limited to, your name, credit card information, postal address, phone number, email address, and other demographic information. In the case of information provided to the America section of the Website (such as date of birth, marital status, gender, demographic, and other information), this data is handled by a third party. Because your privacy is of the utmost importance to us, we have taken steps to ensure that online transactions through our Website take place via encrypted secure servers. All the information you include and submit with your order or request for online donation is passed through our encrypted secure servers. Your credit card is charged electronically, and your actual account number is never presented to the merchant from whom you made your purchase.
SECURITY
MUI is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. MUI uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted MUI employees who have been specially trained in processing this information.
Cookies
Cookies are small data files that can be placed on your hard drive by websites that you visit. The only personal information that a cookie can contain is information that you provide to us personally. MUI uses cookies to gather and store personal information that is collected when online transactions occur on our Website, as well as passwords and preferences (used for secure login) of partners visiting our Website. A cookie can't read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites, or to identify which areas of our network of Web sites you have visited (i.e. e-commerce sites, etc.). We may use this information to better personalize the content you see on our sites.
Many Web sites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended.
CHILDREN'S ONLINE PRIVACY
We are concerned about the privacy of young children, and we do not collect any more personal information than is reasonably necessary to enable them to participate in the activities we offer on our sites. We encourage you to become involved with your child's access to the Internet and to our site in order to ensure that his or her privacy is well protected.
To read more about online safety and how to become more involved with your child's online experience, visit the Federal Trade Commission Web site. You may also benefit from the information and resources available on ProtectKids.com.
LINKS TO OUTSIDE SITES
This Web site links to documents located on Web sites maintained by other organizations or individuals. Once you access a link to another Web site, please be aware that MUI is not responsible for the privacy practices or the content of such Web sites.
CONTACTING US
If you have comments or questions about our online privacy policy, please send an e-mail info@ministries-united.org . If you have spiritual questions, would like more information about MUI, or are experiencing technical trouble, please see Contact MUI.
Legal
Acceptance of Terms Through Use
By using this site, you signify your agreement to all terms, conditions, and notices contained or referenced herein (the "Terms of Use"). If you do not agree to these Terms of Use please do not use this site. We reserve the right, at our discretion, to update or revise these Terms of Use. Please check the Terms periodically for changes. Your continued use of this site following the posting of any changes to the Terms of Use constitutes acceptance of those changes.
Rules of User Conduct
By posting information in or otherwise using any communications service, chat room, message board, newsgroup, software library, or other interactive service that may be available to you on or through this site, you agree that you will not upload, post, or otherwise distribute or facilitate distribution of any content -- including text, communications, software, images, sounds, data, or other information -- that:
- is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), uses vulgar language in the creation of a username or otherwise violates Ministries United Intl ("MUI") rules or policies or these Rules of User Conduct;
- victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
- infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party;
- constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (also known as "Spamming"), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
- contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; or
- impersonates any person or entity, including any employee or representative of the MUI.
You also agree that you will not harvest or collect information about the users or members of this site or use such information for the purpose of transmitting or facilitating transmission of unsolicited bulk electronic e-mail or communications.
You further agree that you will not knowingly solicit or collect personal information from a minor (anyone under 18 yrs old). Personal information includes but is not limited to name, address, phone number or name of their school.
MUI generally does not pre-screen, monitor, or edit the content posted by users of communications services, chat rooms, message boards, newsgroups, software libraries, or other interactive services that may be available on or through this site. However, MUI and its agents have the right at their sole discretion to remove any content that, in MUI's judgment, does not comply with the Rules of User Conduct or is otherwise harmful, objectionable, or inaccurate. MUI is not responsible for any failure or delay in removing such content.
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